Frequently asked Question.
What is your company's purpose?
Shal’s Treasurez is a Social Entrepreneurship. You can read about the Vision and Purpose of Shal’s Treasurez in our “About Us” page.
What products do you offer?
We offer a variety of Handmade, Handcrafted products. From Home Decor to Jewellery and Bags.
Where are you located?
Shal’s Treasurez is an American business with warehouses in India. All products are shipped out of India.
What are your hours of operation?
Normal Business hours are 8am to 5 pm PST.
How can I contact customer support?
All enquiries are handled via email. contact@shalstreasurez.com
What are your payment options?
We accept most credit cards.
Do you offer a return policy?
We only accept returns of products that are damaged during transit or defects in craftmanship or material. Please contact us at contact@shalstreasurez.com for approval prior to returning the product. For a return to be approved we require proof of damage which includes pictures or videos of damaged packaging and product, with specific details about the damage. We reserve the right to deny a refund to the sender without prior return approval. Only unused products, in the original packing, will be accepted for returns within 7 days of product delivery.
Visit our “Return Policy” page for more information.
Do you offer an exchange policy?
No
How do I track my order?
Once your order has been shipped, the shipping company will provide you with the tracking information.
Do you have a physical store?
No, we are an online business
Do you offer international shipping?
Yes.